Privacy Policy

This Privacy Policy explains how Merf Social (“Merf,” “we,” “us”) collects, uses, and protects your information when you use merf.social and our social media publishing tool (the “Service”).

By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

We collect the following categories of information:

• Account data. Your name, email address, and password when you create an account or start a free trial.
• Connected accounts. When you link a social media account you own, the platform provides us limited access (via its official API) to publish on your behalf. You can disconnect an account at any time.
• Content you submit. The videos and related details (titles, captions) you upload to publish or schedule.
• Billing data. Payment details processed by our third-party payment provider; we do not store full card numbers.
• Usage data. Device, browser, IP address, pages viewed, and interactions, collected automatically.

We use your information to:

• Provide and operate the Service, and publish your content to the accounts you connect.
• Process payments, trials, and subscriptions.
• Send service updates, security notices, and support responses.
• Show publishing status and improve the Service.
• Detect, prevent, and address fraud or abuse.

We do not sell your personal information. We share data only with:

• Social media platforms. When you publish, your content and the details you provide are sent to the platforms you have connected (such as TikTok, Instagram, and YouTube) through their official APIs, at your direction.
• Service providers who help us run the Service (hosting, analytics, payment processing) under confidentiality obligations.
• Legal authorities when required by law or to protect our rights, users, or the public.

We retain your information for as long as your account is active and as needed to provide the Service. We may retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@merf.social.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling them may affect some features.

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Continued use of the Service after changes take effect means you accept the revised policy.

Questions about privacy? Reach us at privacy@merf.social.